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TEAM Solutions

Confirm a pre-built property profile

When your profile was set up from public information, check the basics, room types, photos and amenities, then confirm to go to your RFP.

For hotels
  • Admin
  • Sales
Updated

Step by step

  1. Step 1: Open the RFP email

    The email says your profile was pre-built on TEAM Solutions from public information. Click View RFP & Submit Proposal.

  2. Step 2: Sign in and join your hotel

    Sign in, or create your login, with the email address the RFP was sent to. If the page offers to join your hotel, click Join.

  3. Step 3: Check each step of the wizard

    Verify your property profile walks through Property, Rooms, Gallery and Amenities. Fix anything that is off and fill in anything that is missing.

  4. Step 4: Confirm your profile

    On Review, click Confirm profile. This marks your profile as verified, activates your property and takes you straight to any RFP waiting for your response.

  5. Step 5: Or skip for now

    Click Skip for now to go to your RFP without confirming. Your dashboard keeps a Review profile link until you confirm.

Why we pre-build profiles

When your chain's sales office puts your property forward for an event, we start your profile for you so the RFP can reach you right away. You only need to check it, not build it.

What to check

  • Property: your property name, address, phone, website and contact.
  • Rooms: your room types. They are what you can offer on RFPs, so make sure every room type you sell is there with the right Total Rooms.
  • Gallery and Amenities: your photos and what your property offers.
  • Review: everything on one page, with an Edit button for each section.

After you confirm, keep the profile current from the sidebar. See Set up room types, photos, amenities and taxes.

Common questions

Why does my hotel already have a profile?

Your chain's sales office put your property forward for an event on TEAM Solutions. We started your profile from public information and your chain's directory, so you can answer the RFP without building a profile first.

Something in the profile is wrong. What do I do?

Fix it in the wizard before you confirm: each section on Review has an Edit button that takes you back to its step. After you confirm, you can change it any time from Room Types, Gallery, Amenities, Taxes & Fees and Settings in the sidebar.

Can I skip this and answer the RFP first?

Yes. Skip for now takes you straight to the RFP, and you can submit your proposal and negotiate without confirming. Accepting a counteroffer is the one step that waits: it creates your contract, so confirm the profile first. The wizard can open again in a later session until you confirm, and your dashboard shows a Review profile link in the meantime.

What do the badges on each step mean?

Each pre-filled field has a badge that says where the value came from and how sure we are of it. Amber badges are the ones to check first. A field marked not found, please add is empty, so fill it in.

Still stuck?

Call or email our support team.

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