National sales offices help
Your chain's view of event opportunities: which properties are near the venues, which are already on TEAM Solutions, and what happens after you put them forward.
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- Sign in to your national sales officeTEAM Solutions sets up your chain's office and adds your team. Sign in, switch to the office, and you see only your chain's properties.
- Read your chain dashboardYour dashboard shows this year's contracted room nights and open work, chain coverage, events waiting on your office and your newest hotels.
Event opportunities
- Review an event opportunityOpen an event your chain was sent to see its dates, venues and requested rooms, and which of your properties are near the venues.
- Put properties forward for an eventPick chain hotels on TEAM Solutions and off-platform properties from your directory, confirm a contact for each new property and submit.
- What happens after you submitHotels on TEAM Solutions are staged for TEAM Solutions to send. Off-platform properties get a profile, then an invite usually within a few minutes.
- Clear your action itemsAction Items lists what is waiting on your office: events to select for, missing contacts, profiles awaiting validation and unanswered RFPs.
Your chain's hotels
- Respond to RFPs for your chain's hotelsAs the chain office you can answer, counter or decline an RFP for a chain hotel. The hotel's own team still signs the contract.
- Bookings, cards and reconciliation for chain hotelsSee a chain hotel's rooming list with guest details, its payment card and its reconciliation for each contracted event, as the hotel does.
- Read your chain performance reportsSee your chain's contracted business, open work, RFP results and pickup across five report pages, filter them and export the rows for your CRM.
Still stuck?
Call or email our support team.
- Call 1-866-588-7774
- Email support@teamsolutions.io
- Monday to Friday, 9am to 5pm ET