Share your booking link
Once your event is live, copy its booking link from the event page and share it with teams and families.
Step by step
Step 1: Watch for the email that your event is live
When TEAM Solutions takes your event live, your organization's admins and primary contact get an email with the booking link and a View Booking Page button.
Step 2: Open your event
Events
Go to Events and open your event.
Step 3: Copy the booking link
The link shows in the bar at the top of the event page. Click Copy, or Open to see the page families see. Copy Booking URL under Quick Actions does the same.
Before your event is live
There is no booking link until TEAM Solutions takes your event live. Until then, your event page shows hotel sourcing progress, and the link bar appears at the top of the page as soon as the event goes live.
If your event has a booking start date, families who open the link before it see when booking opens.
Event notices and team holds
TEAM Solutions can switch two things on or off for your event. Ask support when you want either one changed.
- A notice families must accept. Your wording, for example a stay-to-play rule, shows before anyone can book. Each family accepts it once in their browser, and sees it again if the wording changes.
- Team room holds. With holds on, a coach can use Hold rooms for my team on the booking page to hold rooms at a hotel and share one link with the team. Those holds show on your event's Room Blocks tab. See Hold rooms for a team with a room block.
Once families start booking
Families book, change and cancel on their own, and you follow the numbers on the pickup report. See What families can do on their own and Track pickup with the pickup report.
Common questions
Where is my booking link?
At the top of your event page once the event is live, with Copy and Open buttons, and in the email sent when your event went live. Before the event is live there is no link to share yet.
Can I shorten the link or share just the web address?
No. Share the full link exactly as copied. The end of the link is an access code for your event, and the booking page will not open without it: families see a page saying the event could not be found.
Can we require teams to stay in our hotels?
TEAM Solutions can turn on a notice, in your wording, that every family must accept before they can book, for example a stay-to-play rule. Contact support to turn it on, change the wording or turn it off.
Can we turn off team room holds?
Yes. TEAM Solutions can switch off the Hold rooms for my team option on your booking page. New hold requests stop right away; holds that already exist are not cancelled, and you can release them from your event's Room Blocks tab.
Where do families get help with their booking?
Families manage their own bookings from their confirmation email or the reservations page, and the guest guides in this help center answer their common questions. Point them there first.
Still stuck?
Call or email our support team.
- Call 1-866-588-7774
- Email support@teamsolutions.io
- Monday to Friday, 9am to 5pm ET
Was this helpful?
Related guides
- What families can do on their ownFamilies and coaches book, change, cancel and look up their own reservations. Here is what to tell them and where to send them.
- Track pickup with the pickup reportSee rooms taken against your block by hotel, room type and division, plus the weekly pickup email and the low-pickup alert.
- Hold rooms for a team with a room blockSet aside rooms for a team on the Room Blocks tab and share the block's link. Unclaimed rooms go back to general booking at the block's cutoff.